Privacy Policy

Last Updated

This Privacy Policy describes how Source One Stays ("we," "us," or "our") collects, uses, and shares personal information when you visit our website, book a stay, or otherwise interact with our services.

Information We Collect

Information you provide: Name, email address, phone number, billing address, payment information, and any messages or inquiries you send through our contact forms or booking process.

Automatically collected: IP address, browser type, device information, pages visited, referring URLs, and cookies or similar tracking technologies.

Third-party sources: Information from booking platforms (Airbnb, VRBO, Booking.com) when you book through those channels.

How We Use Your Information

We use personal information to: process and manage bookings; communicate with you about your reservation; respond to inquiries and support requests; send marketing communications (with your consent); improve our website and services; comply with legal obligations; and prevent fraud.

Information Sharing

We do not sell your personal information. We may share information with: service providers who help us operate (payment processors, cleaning services, property maintenance); booking platforms through which you reserved; legal authorities when required by law; and business partners with your consent.

Cookies and Tracking

Our website uses cookies and similar technologies to analyze site traffic, remember preferences, and improve your experience. You can manage cookie preferences through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have the right to: access, correct, or delete your personal information; opt out of marketing communications; and request a copy of the data we hold about you. Contact us at samantha@sourceonerealty.com to exercise these rights.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at: samantha@sourceonerealty.com 3719 West 140th Street Cleveland Ohio 44111